Franklin Auto Repair

Layla was the absolute best! First time going here and she was super nice and friendly and took the time to explain everything to me in detail and offer additional services with no pressure whatsoever. She could easily be the manager for her excellent customer service skills. Will definitely make this my new oil change place.

Always great service here. I've had an oil change and brake work done so far and both have been excellent experiences.

Excellent job and staff was great!!!

Best in Franklin, kind staff with good manners….a rare thing these days!

After many tumultuous experiences with other shops, this one has to be at the top for all of middle TN. Very friendly, expedient, and thorough. I had my car worked on in the repair shop and Dominick and the crew did a great job diagnosing a variety of mechanical issues and were able to complete it in one day. Highly recommended!

Traveling through. Tire went a little too low and I got nervous. I couldn’t find a gas station with a tire air machine. Pulled in, explained my issue. They got me in and out with the best attitude and kindness. Thanks guys!!

I had the pleasure of working with Silas. He attended to the needs of the car and provided honest information. The bottle of water was icing on the cake. Also considering I was super thirsty! I came in for an oil change and he gave me a breakdown of the cost after taxes which I loved! I also needed him to check the brakes because they had been squeaking. He let me know that considering the new model of my 2021 Buick Envision and the miles on it that I shouldn’t have to change the pads or rotors, but he still said he would take a look. Overall excellent service! Furthermore he wasn’t judgmental or sneaky with pricing considering I’m a woman. There was no line so I drove right into the garage and was greeted immediately with a smile. I definitely recommend this place to new comers!

Absolutely phenomenal service. Went in for some repairs, got car returned with some new issues present. Despite not technically being their fault, the new issues were fixed entirely free of charge! Definitely will rely on them for all future fixes and oil changes.

Phenomenal and excellent service!!! I have never ever had my oil changed in a drive through setting. These guys set the bar sky high for everyone else👏🏽👏🏽👏🏽👌🏽

I have been bringing my vehicles here for years. They are upfront about any and all costs. Great service and dialogue on anything upcoming that needs to be addressed, and I've yet to have any issues with any repair or service they've provided. I highly reccomend them. I can't forget to mention that I've had to wait hours for just an oil change at other local oil change garages during times they've not been open and ultimately have waited and gone back to this spot for my service anyway. Great family and staff working here. Can't say enough good things about this place.