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Franklin Auto Repair

462 reviews
4169 Mallory Lane, Franklin, TN 37067
Call Us:(615) 282-5910
5

The guys that work here are so polite and helpful! They do an amazing job! I don’t know a lot about cars and they always take time to explain the services they recommend so I can make an informed decision.

Hi Gabby, Thank you for sharing your experience. Our #1 priority ensures you have a pleasant, easy, and transparent visit with us each time. Our culture is to educate, not sell, so we’re happy to hear we could help inform you. We sincerely appreciate that you allowed us to serve you. We look forward to doing it again. 🙂 -Team @ Super Express Lube

- Super Express Lube
5

The people who work here are the best! They are so trustworthy! No upselling! I send everyone I know to them!! Before I went to Super Express Lube-I would avoid taking my car to get serviced because I dreaded the process and the sales job I would get everytime but now I have no concerns and enjoy talking with their friendly staff while they take care of my car.

Donna, We are smiling while reading this review. We are grateful that you allow us to serve you. Our mission is to make the car care experience easy, simple, and enjoyable for each guest. We do this by eliminating upselling and instead inform and educate our guests about their vehicles. Thank you for writing this review. Without guests like you, we simply couldn’t be in business. We can’t wait to serve you again 🙂. - Team @ Super Express Lube

- Super Express Lube
5

The guys here were SUPER fast, efficient, and kind during my trip today. I will definitely be returning

Thomas, We try to aim for all of the above that you listed, so we’re thrilled to hear we succeeded for you. Thank you for taking the time out of your day to write such an excellent review. We look forward to serving you again 🙂. - Team @ Super Express Lube

- Super Express Lube
5

A very friendly and professional group of guys there. In and out quickly. I will continue to be a repeat customer.

Trey, Thank you, thank you, thank you. We are grateful you allowed us to serve you and for writing a great review. We aim for our guests to feel like they were served with friendly, professional, and honest service. We can't wait to help you again 🙂. -Team @ Super Express Lube

- Super Express Lube
5

Crystal, Thank you for taking the time to give us a perfect rating. We look forward to serving you again. 🙂 -Team @ Super Express Lube

- Super Express Lube
5

Josh, Thank you for the excellent rating! We’re glad you felt our service was worth taking the time to leave a 5-star review. We hope to see you next time 🙂. -Team @ Super Express Lube

- Super Express Lube
5

Great customer service. They were quick and explained everything they were doing. I will be going back and I highly recommend!

Victoria, We appreciate you taking the time to share your experience with us. We’re glad you felt our customer service was great, we try hard to ensure every customer is served to the highest standards. We look forward to seeing you again 🙂. -Team @ Super Express Lube

- Super Express Lube
5

The guys were very quick, let me know what I needed and what I did not at this moment. Very helpful!

Kassie, Thank you for the excellent review! We try to be as fast as we can while still providing the best customer service, we’re glad to hear you were satisfied. We hope to see you next time 🙂. -Team @ Super Express Lube

- Super Express Lube
5

The secret is getting out on these guys. 😎 The whole team rocks! Great leadership. Always growing, expanding. More services and top quality.

Mike, The secret is getting out because of awesome guests like you spreading the good word. Thank you for helping us grow and for allowing us to serve you and your family. We’ll see you next time 🙂. -Team @ Super Express Lube

- Super Express Lube
5

When service is this good it really stands out. Brandon and the guys at Super Express Lube are incredibly professional and they absolutely don't "up sell" you like other places. I've been taking my 5 cars to them to get oil changes for years and it took me asking them if they do other services. They cleaned my foggy headlights and they fixed the breaks on my daughters car. All this at a reasonable price. On most service appointments they will say "you may need to do (fill in the blank) in a few thousand miles but not today". I like that because they do not pressure you to do a service "right now". If they do, then it really must be done. Finally, the best analogy I can think of to compare their service is that they are the "automotive" version of Chick-fil-A. I wholeheartedly recommend Super Express Lube.

Chris, Wow! No pressure upselling, reasonable prices, and a comparison to Chic-Fil-A service? I’m not sure we could ask for a better review. Thank you so much for the kind words, and for allowing us to serve you. We look forward to seeing you again. -Team @ Super Express Lube

- Super Express Lube
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